Advantage Mediation and Management Consultancy
Business Consultants in Wollongong

Mediation

This confidential process, whether between two individuals or groups of employees, will be managed sensitively, and documented 'recitals' will be provided outlining the outcome and future expectations of each party.

Alternatives to mediation

Where mediation is inappropriate, say for example due to a perceived or real power imbalance, Caroline is competent in supervising meaningful discussions or providing guidance to resolve workplace communication issues.

Effective performance management

Our consultancy will provide advice and assistance in all stages related to the performance of its employees.This could include leading conversations to sensitively explain the concerns and expectations of management to an employee, and leading or assisting in meetings with guidance. In these circumstances comprehensive written expectations and timeframes will be provided.In particularly complex matters our services will include assistance in a disciplinary setting ensuring natural justice is provided at all stages.

Investigations

If your business is faced with the need to manage alleged fraudulent or inappropriate behaviour (including bullying and harassment), our consultancy can provide you with expert advice and support in undertaking independent and appropriate investigations. Assistance will be given throughout all stages of any investigation, and a comprehensive written report of the issues, findings, and realistic recommendations will be presented.

Workers compensation related matters

Expert advice and assistance will be provided in situations where businesses find themselves faced with claims forn work related injuries (including psychological), which may require investigation.

Policies and procedures

Development of realistic and user friendly policies and procedures to ensure your personnel not only understand their obligations but will be guided as to how to meet them. Clear and concise policies and procedures are known to be the most effective method of increasing safety in a workplace, and reducing the risk of fraudulent and corrupt behaviour.

General human resources and all people issues management

With such a wealth of experience Caroline has successfully resolved a wide range of complex human resources issues.